eCommerce Business Growth Starts Here

We have been a multichannel On line Supplier of Quilting and Sewing Fabric and Supplies for 5 Years based out of Southern California. We have utilized a number of Multichannel Ecommerce Platforms for our Inventory, Order and Shipping Management for our business during this time. During this time there have been areas of positive and negative aspects of each one. Consequently we have been on the lookout for a Platform that will meet our needs more completely.

I Discovered eChannelHub via online search. After reading about all of the features they offered with their system, I decided that I would give them a try as I was very interested in the information I received while reading about them.

The areas that have impressed me most and have proven to be true by experience are the following:

Communication - They are very responsive to my inquiries about anything to do with my business or the work they are doing for me.

Inventory Sync - It is critical that my inventory is synced as close to real-time as possible and this is done very efficiently so I don't have incidences of overselling.

Value - The cost of doing business with eChannelHub is very reasonable for the services we received, the best pricing packages than any other.

24/7 Support - No matter where you are in the world you can expect support anytime~even weekends.

Multichannel listing - We only have to do a listing once and then it is sent out to all channels very quickly.

Shipping Automation - Bulk Shipping from a single interface with multiple carriers, with tracking information sent back to each channel to confirm shipping. Also take advantage of shipping discounts. The capability for Drop shipments is also available.

Multichannel FBA Shipping Service - Orders for products at FBA are fulfilled for multichannels seamlessly.

Business Development - They have been proactive in developing new systems for us to promote and expand our business such as Keywords and extended categories,etc.

There is more, but I think this gives you the idea why we look forward to a long lasting relationship with eChannnelHub.

In conclusion, I would recommend eChannelHub to any business looking a Multichannel Ecommerce Platform who has your best interests in mind and shows proof of that on a daily basis.

I am a fussy customer by nature – I would readily admit that. And when it came to choosing a multichannel ecommerce platform, I made sure I invested time to do some research, compare and then take my pick. Even after short-listing a couple of names, I made sure to use their demo/free trial. And it was then I decided to stick with eChannelHub. I tried eChannelHub with a free demo, which was customized to fit my unique business needs. I was aiming to begin small and sync and centralize my inventory between 3 different selling channels. eChannelHub helped with that together with making it a breeze to post easily from one shop to the other. And their customer service was superb. When I decided to continue with them, I got several added features and tools with my paid plans, well complemented by efficient support personnel who were there during the entire learning process to answer my questions and guide me through the process. It has been six long months since then and my business has gone from strength to strength. Can’t thank eChannelHub enough!

To ensure that your multichannel ecommerce sales take off to a great start, it’s important to find a multichannel ecommerce platform like eChannelHub. Having tried quite a few before them, I knew what my pain-points exactly were and what I needed from eChannelHub. And thankfully, the people of this company understood. It may sound cliché but these people really take your business seriously and don’t abandon you after you have paid your subscription. With their competitive pricing, powerful inventory and order management software, integrations with leading shopping carts, marketplaces, accounting, and order management solutions, and a top-notch support staff, eChannelHub made my life easier and profitable. They really did what they promised by tapping into my multichannel sales network to bring everything together in one swift, seamless operation. I always wished to have a multichannel sales network that would be fast, efficient, and impressive and by partnering with eChannelHub, I could make my wishes a reality. If you too are struggling with your multichannel ecommerce store, I would suggest eChannelHub because if they can do it for me, I bet they can do it for you too!

I decided to expand my brick-and-mortar store to a multichannel ecommerce platform 4 years ago and chose to do it with a popular company (which I found after my online search). I was really excited to try this new world, which I was told could change the way I do business and help me grow really fast and with ease. But despite my enthusiasm, I failed to notice some red flags and soon enough, my nightmares started. I struggled with my inventory syncing and management. It was really a pain to create duplicate listings for each channel and syncing all of our inventory across multiple marketplaces. I was soon struggling with all these tasks and after helping me with a couple of my queries toward the beginning, the company’s support staff became almost unreachable. My business was going haywire as I ended up having miscommunications on my inventory across the channels. Since the latest figures on the inventory weren’t often available, customers’ orders (for items that have been already sold out) started getting delayed, which made them upset. I lost a lot in terms of losing out on this customer base. It’s then that a friend suggested eChannelHub, and thank God for that! Together with their multiple integrations and powerful inventory management software, the company helped me sync my inventory across channels and keep it up to date in real time. Reaching eChannelHub’s customer desk was a breeze and my online sales were soon back on track. A very big, heartfelt thanks to eChannelHub!